Privacy Policy
Last updated: May 28, 2026 · Effective date: May 28, 2026
AlienDNALabs ("we," "us," "our") operates the website www.aliendnalabs.com and provides AI-powered digital services including SEO audits, content writing, lead generation, email outreach, competitor analysis, landing pages, data scraping, and reputation management. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Information you provide
- Contact details: Name, email address, phone number, company name when you request a service or contact us.
- Project briefs: URLs, keywords, audience descriptions, brand guidelines, and other content you share for service delivery.
- Payment information: Billing details processed securely through Stripe. We do not store full credit card numbers.
Information collected automatically
- Usage data: Pages visited, time on site, browser type, and referring URL — used to improve our services and website.
- Cookies & local storage: Used for site functionality and analytics. See Section 4 for details.
2. How We Use Your Information
- Deliver the services you requested (SEO audits, content, lead lists, etc.)
- Process payments and send invoices via Stripe
- Respond to inquiries and provide customer support
- Improve our services, website, and AI models
- Send service updates and deliverable notifications (you may opt out at any time)
- Comply with legal obligations
3. Data Sharing & Disclosure
We do not sell your personal data. We share information only in these circumstances:
- Service processors: Stripe (payments), iCloud/SMTP (email delivery), and cloud hosting providers — each bound by their own privacy policies.
- AI processing: Project briefs and URLs may be processed by AI models (StepFun) to generate deliverables. No personal data is used to train models.
- Legal requirements: When required by law, court order, or to protect our rights and safety.
- Business transfer: In the event of a merger, acquisition, or asset sale.
4. Cookies & Tracking
We use minimal cookies for site operation:
- Essential cookies: Required for basic site functionality.
- Analytics: Anonymous usage statistics to understand how our site is used.
You can disable cookies in your browser settings, though some site features may not function properly.
5. Data Security
We implement industry-standard security measures including TLS encryption for data in transit, secure credential storage, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we continuously monitor and improve our practices.
6. Data Retention
- Project data: Retained for 90 days after project completion for support and quality assurance, then deleted unless you request otherwise.
- Contact inquiries: Retained for 2 years for reference and follow-up.
- Analytics data: Aggregated and anonymized; retained indefinitely for business intelligence.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected].
8. AI Processing
Our services use AI agents (Mythos, powered by StepFun) to generate deliverables. When you submit a project brief:
- Your brief, target URLs, and instructions are processed by AI to generate the deliverable.
- Personal data is not used to train or fine-tune AI models.
- AI-generated content is reviewed and delivered as-is; we do not guarantee factual accuracy of AI outputs.
- You may request human review of any AI-generated deliverable before final delivery.
9. Third-Party Services
Our website and services integrate with the following third parties:
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email to customers with active projects.
For questions about this Privacy Policy or our data practices: